Privacy Policy

Last Updated: February 26, 2026

This Privacy Policy (the 'Policy') explains how RecyclingMachinesPro (hereinafter 'we', 'us', or 'our') collects, uses, stores, processes, and protects personal data of individuals (hereinafter 'you' or 'data subjects') who access or use our website www.recyclingmachinespro.com (the 'Website') and our related services (collectively, the 'Services'). This Policy is fully compliant with the European Union's General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and other applicable EU and member state data protection laws. By accessing or using our Website and Services, you acknowledge that you have read, understood, and agree to the terms of this Policy.

1. Scope of Application

This Policy applies to all personal data collected by us through the Website, including data provided by you directly, data collected automatically when you use the Website, and data obtained from third parties (where permitted by law). This Policy applies regardless of your location, but it is specifically designed to comply with the GDPR for data subjects residing in the European Union (EU) and European Economic Area (EEA). We comply with the GDPR even if we are not established in the EU, as we offer goods and services to EU residents and may monitor their behavior through our Website.

2. Definitions

Personal Data: Any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

Processing: Any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

Data Controller: We, RecyclingMachinesPro, as the natural or legal person that determines the purposes and means of the processing of personal data.

Data Processor: A natural or legal person, public authority, agency, or other body that processes personal data on behalf of the data controller.

Sensitive Personal Data: Personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health, or data concerning a natural person's sex life or sexual orientation.

3. Information We Collect

We collect personal data only for legitimate purposes, as set out in Section 4 below, and we limit the collection to what is necessary for those purposes. The types of personal data we collect include:

3.1 Personal Data You Provide Voluntarily

When you interact with our Website or Services, you may choose to provide us with the following personal data:

• Contact Information: Name, email address, phone number, company name, and postal address (when you fill out contact forms, request product information, or inquire about our recycling machinery and services).
• Business Information: Job title, company size, industry, and specific requirements related to our recycling equipment (e.g., metal, motor, copper, plastic, or wood/biomass recycling and processing needs).
• Communication Data: Content of emails, messages, or other communications you send to us (e.g., questions about our products, support requests, or feedback).
• Account Information: If you create an account on our Website, username, password (hashed), and account preferences.

3.2 Personal Data Collected Automatically

When you access or use our Website, we may automatically collect the following personal data through cookies, web beacons, and other tracking technologies (see Section 10 for more details on cookies):

• Technical Information: IP address, browser type and version, operating system, device type, screen resolution, and other technical details about your device and connection.
• Usage Data: Pages you visit on our Website, the time and date of your visit, the duration of your stay, the links you click, and other interactions with the Website (e.g., downloading product brochures for our recycling machinery).
• Location Data: Approximate geographic location based on your IP address (only if you have given your consent, where required by law).

3.3 Personal Data from Third Parties

We may collect personal data about you from third parties, but only with your consent or where permitted by law. These third parties may include:

• Business partners and distributors (who may provide contact information for potential customers interested in our recycling machinery).
• Analytics service providers (who help us understand Website usage and user behavior).
• Marketing service providers (who assist with targeted marketing of our recycling equipment and services).

We ensure that any third party providing personal data to us has a legal right to do so, and we will notify you of the source of such data where required by the GDPR.

4. Legal Basis for Processing Personal Data

Under the GDPR, we process your personal data only on one or more of the following legal bases:

• Consent: Where you have explicitly agreed to the processing of your personal data for a specific purpose (e.g., consent to receive marketing emails, consent to use cookies for analytics).
• Contractual Necessity: Where processing is necessary for the performance of a contract between you and us (e.g., processing your contact information to respond to your inquiry about our recycling machinery, or to fulfill an order for our products).
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided that such interests do not override your fundamental rights and freedoms. Our legitimate interests include:
  • Improving our Website and Services (e.g., analyzing usage data to enhance the functionality of our Website and the quality of our recycling equipment solutions).
  • Marketing our products and services (e.g., sending you information about our recycling machinery, upgrades, or related services, where you have not opted out).
  • Ensuring the security of our Website and preventing fraud.
  • Complying with our business obligations and maintaining records.
• Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject (e.g., retaining records for tax or regulatory purposes).

For sensitive personal data, we will only process such data with your explicit consent, or where required by law (e.g., for health and safety purposes in relation to our on-site service teams).

5. How We Use Your Personal Data

We use your personal data for the following purposes, based on the legal bases set out in Section 4:

• To respond to your inquiries and provide you with information about our recycling machinery, products, and services (Contractual Necessity / Legitimate Interest).
• To process and fulfill orders for our recycling equipment (e.g., metal recycling machinery, motor recycling machinery, copper recycling machinery, plastic recycling machinery, industrial shredders, crushing & grinding equipment, or wood & biomass processing machinery) and related services (Contractual Necessity).
• To communicate with you about your account, Website usage, or any updates to our products or services (Contractual Necessity / Legitimate Interest).
• To send you marketing communications (e.g., newsletters, product updates, promotional offers for our recycling machinery) where you have given your consent, or where permitted by law (Consent / Legitimate Interest).
• To analyze Website usage and user behavior to improve our Website, products, and services (Legitimate Interest).
• To ensure the security of our Website and prevent unauthorized access, fraud, or other misuse (Legitimate Interest / Legal Obligation).
• To comply with applicable laws, regulations, and legal requests (Legal Obligation).
• To conduct internal research and development to enhance our recycling equipment technology and service offerings (Legitimate Interest).

We will not use your personal data for any purpose that is not specified in this Policy without first notifying you and, where required by law, obtaining your consent.

6. Sharing Your Personal Data

We do not sell, rent, or lease your personal data to third parties. However, we may share your personal data with the following categories of third parties, only for the purposes set out in this Policy and in compliance with the GDPR:

6.1 Data Processors

We may engage third-party data processors to process personal data on our behalf. These processors are bound by written contracts that require them to comply with the GDPR and other applicable data protection laws, and to protect your personal data. Examples of data processors include:

• Web hosting providers (who host our Website and store data related to our recycling machinery and services).
• Email service providers (who assist with sending communications to you).
• Analytics providers (who help us analyze Website usage and user behavior).
• Customer support providers (who assist with responding to your inquiries about our products).
• Payment processors (who handle payments for orders of our recycling equipment, if applicable).

6.2 Other Third Parties

We may share your personal data with other third parties in the following circumstances:

• With your explicit consent (e.g., sharing your contact information with a business partner who can provide complementary services to our recycling machinery).
• To comply with a legal obligation, court order, or regulatory request (e.g., disclosing data to a regulatory authority investigating compliance with industry standards for recycling equipment).
• In connection with a merger, acquisition, or sale of all or part of our business (in which case personal data will be transferred to the new owner, who will be bound by this Policy).
• To protect our rights, property, or safety, or the rights, property, or safety of others (e.g., responding to a security breach involving our recycling machinery or Website).

6.3 International Data Transfers

If we transfer your personal data outside the EU/EEA, we will ensure that such transfers comply with the GDPR. This may include:

• Transferring data to a country that has been deemed by the European Commission to provide an adequate level of data protection.
• Using standard contractual clauses (SCCs) approved by the European Commission, which impose data protection obligations on the receiving third party.
• Using other legally valid mechanisms for international transfers (e.g., binding corporate rules, if applicable).

You may request a copy of the SCCs or other transfer mechanisms by contacting us at the email address provided in Section 13.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The retention period for each type of personal data is determined based on the following factors:

• The purpose of the processing (e.g., we retain contact information for as long as necessary to respond to your inquiry or provide ongoing support for our recycling machinery).
• Legal obligations (e.g., we retain financial records for tax purposes for the period required by applicable law).
• Statute of limitations (e.g., retaining data to defend against potential legal claims related to our products or services).

Once the retention period expires, we will securely delete or anonymize your personal data so that it can no longer be identified as relating to you. Anonymized data may be used for research or analytical purposes without further restrictions.

8. Your Data Protection Rights

Under the GDPR, you have the following rights in relation to your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you, including details of how we process it, the source of the data, and who it is shared with.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data, where: (i) it is no longer necessary for the purposes for which it was collected; (ii) you withdraw your consent (and there is no other legal basis for processing); (iii) you object to processing and there are no overriding legitimate interests; (iv) the data was processed unlawfully; or (v) deletion is required by law.
• Right to Restriction of Processing: You have the right to request that we restrict processing of your personal data, where: (i) you contest the accuracy of the data; (ii) processing is unlawful but you do not want it deleted; (iii) we no longer need the data but you need it for legal claims; or (iv) you have objected to processing and we are assessing whether our legitimate interests override yours.
• Right to Data Portability: You have the right to request that we provide you with your personal data in a structured, commonly used, and machine-readable format, or to transmit it directly to another data controller, where processing is based on consent or a contract.
• Right to Object: You have the right to object to processing of your personal data where we process it based on legitimate interests or for direct marketing purposes. We will stop processing the data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
• Right to Withdraw Consent: If you have given consent for processing, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority (DPA) in your EU member state if you believe that we have processed your personal data in violation of the GDPR.

To exercise any of these rights, please contact us using the contact details provided in Section 13. We will respond to your request within one month of receipt, and may extend this period by a further two months in complex cases (we will notify you of any such extension and the reason for it). We will not charge you for exercising your rights, unless your request is unfounded, excessive, or repetitive, in which case we may charge a reasonable fee or refuse the request.

9. Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, use, disclosure, alteration, loss, or destruction. These measures include:

• Encryption of personal data in transit (e.g., using SSL/TLS for data transmitted through the Website) and at rest (e.g., encrypted databases).
• Access controls (e.g., role-based access to personal data, strong passwords, and multi-factor authentication for staff accessing sensitive data).
• Regular security audits and assessments to identify and address potential vulnerabilities, including privacy impact assessments (PIAs) for high-risk processing activities related to our recycling machinery.
• Staff training on data protection and security best practices, including GDPR compliance.
• A data breach response plan to handle and notify authorities and data subjects of any personal data breaches, in accordance with the GDPR.

While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal data, and you provide it at your own risk.

10. Cookies and Tracking Technologies

We use cookies and other tracking technologies (e.g., web beacons, pixels) on our Website to collect usage data and improve your experience. Cookies are small text files that are stored on your device when you access the Website. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the Website to function properly (e.g., to remember your preferences or enable you to access secure areas). They cannot be disabled.
• Analytics Cookies: These cookies collect data about how you use the Website (e.g., which pages you visit, how long you stay) to help us improve the Website and our services. These cookies are based on legitimate interests, unless consent is required by applicable law.
• Marketing Cookies: These cookies are used to track your activity on the Website and send you targeted marketing communications (e.g., information about our recycling machinery). These cookies require your consent.

You can manage your cookie preferences by adjusting your browser settings (e.g., blocking or deleting cookies). However, disabling certain cookies may affect the functionality of the Website. For more information about our use of cookies, please see our Cookie Policy (linked to this Policy).

11. Children's Data

Our Website and Services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without the consent of a parent or legal guardian, we will promptly delete that data.

12. Changes to This Policy

We may update this Policy from time to time to reflect changes in applicable laws, our business practices, or the services we offer (e.g., new recycling machinery features or data processing activities). When we make changes, we will update the 'Last Updated' date at the top of this Policy and post the updated Policy on our Website. We will notify you of any material changes (e.g., changes to how we collect or use your personal data) by email (if you have provided your email address) or by prominently displaying a notice on our Website. Your continued use of the Website and Services after the changes take effect constitutes your acceptance of the updated Policy.

13. Contact Us

If you have any questions, concerns, or requests related to this Policy, your personal data, or our compliance with the GDPR, please contact us:

RecyclingMachinesPro

Email: [email protected]

Postal Address: Overseas Business Department, Nansha IT Park, No.2, Huanshi Road South, Nansha District, Guangzhou City

Data Protection Officer (DPO) (if applicable)

If we have appointed a Data Protection Officer, you can contact them at: [Insert DPO Contact Information]. The DPO is responsible for overseeing our data protection practices and ensuring compliance with the GDPR.

EU Representative (if applicable)

If we are not established in the EU, our EU representative (appointed in accordance with the GDPR) can be contacted at: [Insert EU Representative Contact Information].

You also have the right to lodge a complaint with your local data protection authority if you are not satisfied with our response to your request or believe we have violated your data protection rights.